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User Experience In Manufacturing

This course is designed to introduce participants to User Experience (UX) research and design, in general and specifically to manufacturing. The fundamentals of Design Thinking are also covered. All learnings will be applied in a practical workshop, wherein solutions to UX challenges in manufacturing will be explored.

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Description

Learner Profile:

Participants from a variety of backgrounds will benefit from taking this course, in particular; Management; Product Owners; Design/Industrial Design Teams; Engineering Teams (incl. Developers, QA); Co-ordinators (PMs); Operatives; Information Architects; Technical Writers; Trainers; Content Writers and Marketing/CX Designers.

What you will get:

  • The learners will understand the principles of UX research and design, together with Design Thinking.
  • The learner will be able to apply these learnings to their own manufacturing challenges, developing solutions via practical workshops.

Course Modules

Module 1


  • An Introduction to UX in Manufacturing
  • What is UX?
  • What is UX Strategy?
  • Roles in UX
  • Who can become a UXer?

Module 2


  • What is Design Thinking?
  • Design Thinking Process
  • Case Study

Module 3


  • UX in Manufacturing
  • Common Challenges in Manufacturing

Module 4


  • Inter Active Workshop

Module 5


  • Lessons learned
  • Open Q&A

Certification

CPD Engineers Ireland

Duration/Delivery Mode:

1 Day (7 Hours) Online